Frequently Asked Questions
Can I be registered with more than one vet?
Yes, absolutely! Many people are registered with more than one vet. What’s important is openness. It’s crucial that all involved vets share the relevant information about your pet: medications that have been prescribed, blood tests that have been done and any other important findings. This way we can ensure that nothing important is missed.
Will my primary vet mind if I see you?
We have really good relationships with the surrounding vet clinics, and we stay in close contact with them. Very often the clinics refer their clients to us, when they feel that a home visit would be in the pet’s best interest.
Will my pet insurance pay for your service?
Most of the time: Yes! It may depend on the level of insurance that you have taken out, though it’s always worth to check with them first. You may need to pay an excess (depending on your policy).
I live outside you catchment area – What now?
If you live a short distance outside of the area we cover – get in touch! We may still be able to come to you. There may be an additional fee for extra mileage and time spent travelling. If you live further away and are interested in our holistic services – get in touch! If you’re willing to travel, you can come to us. We don’t have any practice premises, but we can arrange for a suitable place where we can meet. Alternatively, we may be able to put you in touch with a holistic vet closer to you.
Do you have a clinic?
What happens in an emergency?
It’s crucial that you are registered with a vet clinic as well as with us. We are more than happy for you to contact us, but in an emergency, a vet clinic is usually the better place to go. Make sure you know your vet clinic’s phone number and their Out Of Hours arrangements. You can also contact Medivet – Ian McConnell Vets in Mossley on 01457 837 900 if you have an emergency Out Of Hours.
Do you do blood tests?
Absolutely. We’ll need your help to steady your dog or cat, but don’t worry, we’ll show you what to do. In most cases this works really well. For very fractious pets we can come together with our nurse Rachel (if you think we’ll need her help, please let me know before the appointment, so that we can make arrangements for us both to come out together).
What happens if my pet needs surgery?
If we diagnose a condition that requires surgery, you will need to contact your vet clinic to make an appointment. We will forward all clinical notes to your vet clinic. This should be a very straight forward process and we’ll be on hand should there be any queries. Depending on the individual case, post op care may take place in your vet clinic or at home. If your pet needs specialist investigations or surgery, we may be able to refer you straight to a referral clinic.
Do you prescribe medication?
Yes. We carry a range of medications with us, ready to be prescribed on your visit. For anything that we don’t carry with us, we’ll order it in and post or bring it out to you, or we can write you a prescription if you prefer.
My dog bites – Can you still see him?
Yes. Many dogs that get aggressive in a vet clinic (or anywhere else where they feel anxious) are totally fine at home and allow the exam and any treatment just fine. In some dogs the exam will be a lot less hands on, but we can gain a lot of information by simply observing. Occasionally it’s safer for all involved if the dog is muzzled. Very rarely dogs are so anxious, that they can only be examined under sedation in a clinic, but it usually makes sense to have a first check up at home, to establish whether that’s needed or not.
Having the vet come to you is easy.
Call me on 01457 337688 and we'll arrange a suitable time for an appointment.
I'll visit your home
I'll come directly to you for your appointment and provide any assessments or treatments.
We'll arrange any follow up appointments as needed, and will keep your vet clinic informed.